Welcome to Stellar Chroma Haven. These Terms of Service ("Terms") are a legal agreement between you and Stellar Chroma Haven ("we," "us," or "our"). They govern your use of www.stellarchromahaven.com (the "Site") and your purchase of any of our coloring books, puzzle books, activity books and related products (the "Products").
1. Eligibility
The Site serves a general audience, including adults, families and educators. You must be at least 18 years old, or the age of majority where you live, to place an order. Minors may use the Site and Products only with the permission and supervision of a parent or guardian, who accepts these Terms on their behalf.
2. Our Products
We offer digital Products delivered as downloadable PDF files. Each product page states the format, page count, size and other details. We take care to describe Products accurately, but screen colors, printer settings and paper types can make the printed result differ from what you see online. Sample images are for illustration only.
3. Accounts and Accuracy of Information
You may need to provide your name, email address and other details when ordering. You agree to give accurate, current and complete information, and to keep it up to date. You are responsible for all activity under your email address and order links.
4. Orders, Pricing and Payment
- Prices. All prices are in U.S. dollars unless stated otherwise and may change at any time. The price you see at checkout is the price you pay.
- Taxes. Applicable sales tax, VAT or similar taxes are added at checkout where required.
- Payment processing. Payments are handled securely by Stripe. We never see or store your full card details. Stripe's own terms and privacy policy also apply to your payment.
- Order acceptance. Your order is an offer to buy. It is accepted when we confirm payment and deliver the Product. We may decline or cancel any order, for example because of a pricing or listing error, suspected fraud, or a technical problem. If we cancel an order you have already paid for, we will refund you in full.
5. Delivery
After payment is confirmed, you will receive a download link on the confirmation page and/or by email. You are responsible for providing a correct email address and for downloading and saving your files. Links may expire or be limited to a set number of downloads, so please save your files promptly. If you have trouble, contact us and we will help.
6. Refunds and Returns
Because digital files cannot be returned once delivered, refunds are handled under our Refund Policy. If a file is corrupted, missing, or materially different from its description, contact us and we will fix the problem or refund you. Nothing in these Terms limits any consumer rights you have under the law where you live.
7. License to Use Our Products
When you buy a Product, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to download, print and use it as follows:
- Permitted: printing the pages for your own personal use, for members of your household, or for use with children or students in a single classroom or home-school setting.
- Not permitted: reselling, sharing, distributing, uploading or posting the files or pages (in whole or in part) anywhere online or offline; offering them for free or for sale on other websites, marketplaces or print-on-demand services; using them in commercial products, publications or AI training data sets; removing copyright notices; or claiming the work as your own.
Need to use our work for a larger group, a business or a commercial project? Contact us to ask about a commercial license. We reserve the right to end your license and refuse future sales if you breach this section.
8. Intellectual Property
The Site and Products, including all artwork, illustrations, puzzles, text, graphics, logos, page layouts and the "Stellar Chroma Haven" name, are owned by us or our licensors and are protected by copyright, trademark and other laws. Buying a Product gives you a license to use it as described above and does not transfer any ownership rights. Pages you color or complete remain yours for personal use, but the underlying designs remain ours.
9. Puzzles, Games and Activities
All puzzles, games and activities in our Products, whatever their type, are provided for entertainment and personal enjoyment. We work hard to make every puzzle solvable and every activity accurate, but errors can happen. If you find a mistake, please tell us and we will correct it. Difficulty levels and recommended age ranges are subjective and are not a guarantee of how hard or suitable you or your child will find a Product.
10. Child Safety and Supervision
Some Products are designed for children. Coloring tools, scissors and other materials should be used under adult supervision, and small items can pose a choking hazard to young children. Parents and guardians are responsible for choosing materials suitable for their child.
11. Acceptable Use of the Site
You agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to the Site, our systems or other users' data; introduce viruses or harmful code; scrape, copy or harvest content or data using automated tools; interfere with the Site's operation or security; submit false orders or abuse refund processes; or impersonate any person or business.
12. Third-Party Services and Links
The Site is hosted on Google's Blogger platform and may contain links to, or rely on, third-party services such as payment processors, email providers, analytics and advertising networks. We do not control and are not responsible for third-party sites or services, and your use of them is at your own risk and under their terms.
13. Feedback and Reviews
If you send us comments, ideas or reviews, you grant us a free, perpetual, worldwide right to use them to improve and promote our business, without credit or compensation to you. Please do not send anything unlawful, offensive or confidential.
14. Copyright Complaints
We respect the rights of creators. If you believe content on the Site infringes your copyright, email us at stellarchromahaven@gmail.com with: your contact details; a description of the work; the URL of the allegedly infringing material; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your information is accurate and that you are the owner or authorized to act for the owner. We may remove material and disable access for repeat infringers.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and Products are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that files will work on every device or printer. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.
16. Limitation of Liability
To the fullest extent permitted by law, we and our owners, contractors and affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Site or Products. Our total liability for any claim relating to the Site or a Product will not exceed the amount you paid us for that Product in the 12 months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
17. Indemnification
You agree to defend and hold us harmless from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site or Products, or your violation of any law or third-party right.
18. Governing Law and Disputes
These Terms are governed by the laws of the United States and the state in which we operate, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at stellarchromahaven@gmail.com and give us 30 days to try to resolve the issue informally. If we cannot, disputes will be resolved in the state or federal courts located in the United States, and you consent to their jurisdiction. If you are a consumer, you keep any rights you have to bring claims in your home jurisdiction under mandatory local law.
19. Changes to the Site and These Terms
We may change, suspend or discontinue any part of the Site or Products at any time. We may also update these Terms. When we do, we will post the new version here and change the "Last updated" date. Changes apply to future use and orders; continuing to use the Site after an update means you accept it.
20. General
- Entire agreement. These Terms, with the Privacy Policy and Refund Policy, are the whole agreement between you and us about the Site and Products.
- Severability. If any provision is found unenforceable, the rest remains in effect.
- No waiver. If we do not enforce a right, we have not given it up.
- Assignment. You may not transfer your rights under these Terms. We may assign ours as part of a sale or restructuring of our business.
- Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
21. Contact Us
Questions about these Terms? Reach us at:
Stellar Chroma Haven
Email: stellarchromahaven@gmail.com